First we want to thank you for your patience as we worked through this issue with Skitter. We are happy to say that Skitter service is working again. If you already have a Western Digital (WD) TV Live or a Roku set top box you should be able to connect to the service and it will start working. You might need to login with your account information. If you do not remember your login Information or are still having issues, please contact Customer Service at 800-742-7464. If you have a Skitter set top box (pictured here) a local technician will be contacting you to replace that box with a Western Digital box free of charge.
Again, thank you so much for working with us as these technical problems are solved. We value your patience and patronage.
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