Support Desk
Quick References |
| Email Address |
| username@nebnet.net |
| POP Mail Server |
| mail.nebnet.net |
| SMTP Mail Server |
| smtp.nebnet.net |
Troubleshooting & FAQ
Check our Frequently Asked Questions (FAQ) page to see if you question may have already been answered: Troubleshooting & FAQ.
Support Desk
We have a team of local support desk representatives that will be happy to assist you.
When contacting the Support Desk you will be presented with an option to speak to a technician, or to leave a message for the next-available technician to
return your call. It may be possible all representatives are assisting other customers, and rest assured if you leave a message your call will be returned
by the first available Support Desk personnel.
7 Days a Week / 365 Days a Year:
7:00am - 10:00pm
By Phone: 1-800-232-7094
By Email: support@nebnet.net
Email Configuration
What you need to know…
Incoming Mail Server
- Type: POP
- Server name: mail.nebnet.net
- Port: 110
- If you have an option for SSL – you do NOT want that option enabled.
- Username: Your full email address – (i.e. - jdoe@nebnet.net)
- Password: your password for our service
Outgoing Mail Server
- Type: SMTP
- Server Name: smtp3.nebnet.net
- Port: 25 (alternatively you can use port 587 if you will be traveling with this device to mobile hotpots such as hotels or coffee shops)
- Outgoing server requires authentication: Yes, you DO want to select the option – or a username and password. Then either select "Use same settings as my incoming server" or insert your full email address and password for your email address with our service.
- If you have an option for Encryption you should select "StartTLS" if available.
Webmail
You also have the option to log in to view your email on the web from any PC. Simply insert your username and password for our service.
Email Filtering Service
Our email filtering service blocks unwanted junk and spam emails, as well as harmful viruses. Login here to review any quarantined email, as well as customize your filters and block or approve senders.