Consolidated Telephone Co.
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Rural Call Completion Problems

If you live in a rural area, you may have had long-distance or wireless callers tell you they had trouble reaching you. Likewise, if you have ever tried to place a long-distance or wireless call to a rural area, you may have experienced "failure to complete" problems, such as dead air, prolonged ringing or a recording such as, "this call cannot be completed as dialed.

Additionally, some calls placed to rural areas may connect but have "poor call quality" issues like echoes, transmission delays and choppy sound. To find out more about why these issues are happening and what information you need to report them, click on the link below.

FCC Rural Call Completion Problems

Help Guide Link

Rural Call Completion: Problems with Long Distance or Wireless Calling to Rural Areas

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