ATTENTION: Once again we have reports that callers claiming to be working with Consolidated Telephone are
telling our customers that copper wiring is mandated to be removed for land lines and they must switch companies.
They are also asking about pricing for our services. These calls are coming from Converged Telephony Cloud Services,
not associated with this company and that these are not legitimate inquiries. Please hang up and if you have any
questions or concerns about this, contact us at our official customer service number below.
Email Phishing Scam
Attention Customers,
Reported Emails
We have been receiving calls about emails reported to be from us requesting action on renewing plans. These are phishing scams. You will not receive any emails from us that are not initiated by contact from you requesting something specific like a form.
Official Plan Change
For any type of plan change, which would be very rare, would come in the form of a paper letter from us through the USPS. If you receive an email asking you to click on a link that is not our bill notification, please disregard and delete.
DO NOT Click Any Email Links
Do NOT click on any links. Even our bill notification, you do not need to click on the provided login link if you are at all worried it doesn't come from us. You will always be able to access your account through our homepage.
Important Cybersecurity
It's very important to us that our customers cybersecurity is protected. It is always a good idea to investigate origins of emails requesting an action through clicking on provided links that come from any source you were not expecting.
